Introduction and general terms
We take our responsibilities very seriously, about the personal data that is shared with us. We promise to keep this safe and secure and use it for the purposes for which it was collected and not do anything that wouldn’t be reasonably expected.
From May 25th, 2018 we will need your permission to contact you and in preparation for this we are moving to an “opt in” communication policy. This means that all our members will only be communicated to if they have expressly given their permission for us to do so via their preferred channel – post, email or telephone
- What information Friends and Places Together may collect about you
- How we will use any information we have collected from you
- When Friends and Places Together may use your information to contact you
- Whether Friends and Places Together will disclose your information to anyone else
- Your choices regarding the personal information you have provided to us
We are committed to safeguarding your personal information. Whenever you provide information such as this, we are legally obliged to use your information in line with all laws concerning the protection and security of personal information, including the General Data Protection Regulation (GDPR) 2018 and the Privacy & Electronic Communications (EC Directive) Regulations 2003.
Who we are
Friends and Places Together is a registered charity (Reg charity number – 11594307)
What information will Friends and Places Together collect about you?
- We mainly collect information from our customers – parents and the young people that use the service.
- We will share information on needs to know bases back to social services but we would inform you. We would also support families to help with any letter or emails to social services if given permission.
- We use information to keep our database up to date and to send you relevant information on activities, newsletters, holidays and day trips.
How will Friends and Places Together use this information?
We will use your information for the following:
- To administer details or your sign up to our events.
- To keep a record of your relationship with us
- To enable us to record how you’d like to hear from us
- To understand how we can keep improving our products, services and information
- To ensure we are being compliant with various laws.
- To occasionally invite you to participate in surveys from Friends and Places Together so we can continually improve what we do
We do not send or sell any information on to direct marketing.
Absolutely not. We will never sell or share the information belonging to our clients. Sometimes we run an event in partnership with a third party and to administer the event we will need to share the information with them but only if you have expressed an interest and we will always make this clear to you who your information will be shared with before we do anything with it and will respect your wishes if you decide not to participate.
How we keep your data safe and who has access to it
Your information is held on systems that are maintained and managed securely by Friends and Places Together. We ensure that there are technical controls in place to protect your personal details.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff.
We may need to disclose your details if required, to the police, regulatory bodies or legal advisors.
How long will Friends and Places Together keep your personal data?
We will hold your personal information on our systems for as long as is necessary for the relevant activity.
Keeping your information up to date
It’s important to us to be able to keep your information up to date and as accurate as possible. This is part of our obligation to comply with data protection law.
If you would like to tell us of any changes to your information or change the way we contact you, then please contact us as follows:
Email us at firstname.lastname@example.org
Asking us to stop using your data and finding out about the information we hold on you
You have a right to ask us to stop processing your personal data, and if it’s not essential for the purpose you provided it for (e.g. processing your membership or registering you for an event), we will do so. Get in touch with us on email@example.com if you have any concerns.
You have a right to ask for a copy of the information we hold about you.
To improve your browsing experience, we do use services provided by third parties such as Facebook, Google and other social media bodies. Whilst every reasonable effort is taken to protect your data and ensure your privacy is respected, please bear in mind that we have no direct control over these services or any information shared with them. Please be aware that it is not always possible for us to guarantee that they adhere to the same standards. If you have any concerns that you would like further clarification on, then please contact us and we would be delighted to discuss this further.
Like most websites, we use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields.
Changes to this policy
What personal data we collect and why we collect it
Per the functionality of this plugin, backups of your website files and/or database are created and stored locally on your server and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.
Cookies are used to handle importing and restoring backups.
Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.
This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.
This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems.
How long we retain your data
Backup retention is completely up to the website owner. This can vary from less than one minute to indefinitely.
Cookies used during the restore/import process expire after 24 hours.
Settings are retained indefinitely until they are changed or removed manually.
Where we send your data
Backups are not automatically sent to remote destinations automatically, however backups can be configured to be sent to third-party servers.
How we protect your data
Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.
What third parties we receive data from
Backups can be sent to third-party destination servers, including but not limited to:
Links to third party privacy policies have been included.